One of the famous quotes of the American physicist and mathematician Freeman Dyson “Aviation is the branch of engineering that is least forgiving of mistakes”. Among of the mistakes that are costly and not forgiven in aviation industry is time wasting and time mismanagement.


Time is one of the most important and scarce resources in any business and it is essential for any business operation to ensure the on-time performance in every aspect of the work. If this applies to all businesses in general, it is not only very important but also very crucial in the aviation industry.

Whether it is a scheduled trip, a charter flight, private, cargo operation, military or ambulance flight, the mission of any flight operator is time bounded for planning any of these trips to ensure smooth operation and on time performance.

Flight operators/dispatchers race against time because time is money in every business particularly when it comes to planning and requesting services for a trip from departure to landing to taking off for the next leg or scheduled destination.

According to Sheffield School of Aeronautics, On top of flight planning an average of 20 flights per day, a flight dispatcher can put in at least 10 hours of work at a time. A very long and tiresome day of dispatching flights.

While some countries require overflight or landing permits 72 hours prior to a flight, some require 24 hours, therefore, it is very important for flight operators/dispatchers to be aware of time lead mandatories, hence manage their time for every single flight accordingly

The request of trip support services, permits, fueling, catering, ground transportation and concierge services all has to be prepared on time and confirmed on time.  In addition to all of this, flight operators/dispatchers also face some challenges every day few of them are, last-minute requests, unforeseen circumstances, or changes in regulations.  At present, operating conditions, they are handling these challenges and other tasks through sending emails, or calling requesting quotations and waiting for confirmations.

Time-short Flight Operators have always been under pressure when it comes to service arrangements in destination locations, and as the industry has become more competitive, time has become even more scarce, while pressure to ensure the best deal and maintain cost competitiveness has continued to grow.

The turn around time (TAT) of aircraft has been defined by

IATA’s Aircraft Handling Manual (AHM) 810 [1] as the time

period an aircraft occupies a stand or a gate at the airport

The turn around time (TAT) of aircraft has been defined by

IATA’s Aircraft Handling Manual (AHM) 810 [1] as the time

period an aircraft occupies a stand or a gate at the airport

Therefore you need a reliable flight support partner with the needed expertise to help you run your flight operation smoothly.

MixJet Flight Support will help you save time.

14Feb 2019

Fly into the new dimension in aviation services industry

OGTS, Online Global Trip Support system, is the offspring and the fruit of more than 20 years of extensive experience in the aviation services industry. It is the outcome of relentless pursuit of the hard working dedicated team of MixJet Flight Support Company renowned as one of the best global flight support providers.

Through OGTS, Flight Operators can now create a service request, identifying flights, fleet information and schedule trips all on their own user dashboard, putting all the information required together in one place, saving time, saving money, saving hassle.

This complete service solution works the way you want, to provide the support you need and is available anywhere, at any time.

30May 2019

With more than 4,500 aviation services agents/companies in around 10,000 airports around the world. How would a flight operator if need be choose a partner to support all the services required?  How would an operator optimize services costs without compromising safety? Equally importantly, how to refuel the trip on time, every-time to meet an exacting schedule?  What is the criteria for choosing a reliable efficient support partner?

Every jet owner/flight operator knows that the most reliable service support companies/agents not only guide the flight from point A to point B but also take responsibility for delivering!

First aspect to consider in selecting Aviation Service Providers is if they offer comprehensive 24/7 support and trip support services on a global basis. Such companies are should also able to offer savings, for example, in insurance rates and fueling costs because of their advantage in economies of scale. In addition, you wish to choose an Aviation Service Provider who offers flexible service options, so that you are not bound to pay for services that you do not need. 

Second important aspect is the service level and quality standards of the Aviation Service Provider. There are human lives in aviation maybe at potential risk each day, therefore the highest service levels are a crucial necessity.


Third important consideration is the aviation service provider’s price structure. What service packs do they offer? Is bundling of services possible and how flexible are their offerings? It is always wise to do some research and compare pricing structures.

The Fourth thing to check: Check their level of expertise, competence, and proficiency.  Who their clients are? What do their client say about their services?

The fifth important attribute is transparency. Transparency is an integral aspect of any progressive commercial relationship between a provider and its customers. Transparency increases trust, builds healthy relationship, increases productivity and boosts innovation.

The VALUE of a partner

Successful and strategic business partnership is a win-win for both parties. It is based on mutual benefits and satisfaction to both business partners.

In OGTS, we value our business partners and we provide them peace of mind.  No matter how complex the trip, OGTS will make your tip support a pleasant experience. Now you can control everything for your trip on your own dashboard. Get your requests answered and confirmed directly online and enjoy working without emails and phone calls.

29Jun 2019

One of the famous quotes of the American physicist and mathematician Freeman Dyson “Aviation is the branch of engineering that is least forgiving of mistakes”. Among of the mistakes that are costly and not forgiven in aviation industry is time wasting and time mismanagement.

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